Our prior Sound Advice email addressed refunds from auto insurers. This email addresses refunds from airlines, and here is the message. Pursuant to an April 3, 2020 Enforcement Notice from the U.S Department of Transportation (DOT), airlines are obligated to provide “a prompt refund to passengers for flights to, within, or from the United States when the carrier cancels the passenger’s scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered by the carrier.” Click HERE to read the Enforcement Notice.
Going to the airport?
The Transportation Security Administration (TSA) says that travelers should expect several new procedural changes, including being asked to scan their own boarding passes, separate food for X-ray screening, pack carefully to avoid slowing down the screening process, practice social distancing and wear facial protection. Also, the “REAL ID” deadline has been extended to October 1, 2021.
The “REAL ID” means that every air traveler 18 years of age and older will need a REAL ID – compliant driver’s license, state-issued, enhanced driver’s license, or another acceptable form of ID to fly within the United States. To read the official DOT Real ID guidelines click HERE. Your driver’s license should have a star in the upper right-hand corner indicating your ID is a REAL ID
For more information on the “Enforcement Notice” and the specific rules regarding airline refunds, visit the official Department of Transportation website by clicking HERE.
Like many other local businesses, all of us at our law firm are working harder than ever to make sure we are meeting the needs of our customers. We are an essential business and will remain open while working around our clients’ schedules and needs.
Please keep us in mind for any of your personal injury claims.